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How does mediation work in the workplace?

An impartial independent mediator from The Mediation People will initially have a private and confidential meeting with each person that will be taking part in the mediation session.

This is to allow the individual to openly share their thoughts, feelings and views on the situation they find themselves in. This information is not shared with anyone including the employer.

After the individual sessions all parties will meet with the mediator at a location that suits all parties to discuss the situation. Your mediator will not make judgements or a decision on behalf of a client, but they will challenge, pose questions and reframe the situation to be sure each party has an appreciation for the other parties’ point of view and the effect the situation is having on each of them.

Assisted by the mediator a resolution that is agreeable and achievable to everyone is sort.

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